How to Get Results with Tough Love
There are different schools of thought on giving feedback to employees. Many coaching tips encourage the idea of offering empathy during a coaching session when delivering a message that could be hard, albeit necessary, to hear. However, there is also a limit to the effectiveness that empathy can bring to a conversation. This white paper reviews how too much empathy can muddy the point of a conversation and discusses the importance of mastering “tough love” employee feedback.