HR White Papers
White Papers from leading HR experts provide great insight and research on timely relevant HR topics.
Is your company providing value-added service? Unfortunately customers learn the hard way whether or not a company is willing to provide value-added service. When a customer calls they have a certain level of expectation regarding the outcome of the call. When a customer service team provides more than what the customer expected there is gem - value-added service. This white paper reviews how choice of words and tone of voice can make or break a customer exchange and provides tips on how to become a better communicator.
Disabled students are generally subject to a school’s disciplinary codes. Section 504 requires school districts to consider a student’s disability before disciplining the student under its generally applicable disciplinary policies. This includes considering whether it should exempt a disabled students from its disciplinary code and a requirement that public schools conduct manifestation reviews before suspending a student from more than ten consecutive days. This white paper reviews why a student’s disability does not necessarily mean the student is exempt from compliance with a school’s disciplinary policies or code of conduct; and discusses Section 504 and extracurricular athletics.
A Baker’s Dozen of Project Management Do’s and Don’ts Whether your project is producing the annual department meeting, building a stretch of the Interstate, or creating software for the next Mars rover, the fundamental rules of good project management always apply. Read this white paper and receive project management do’s and don’ts to help your project run smoothly.
Sales and use taxes arise from state law and vary from state to state. Sales and use taxes arise from state law and vary from state to state. A few states – such as New Hampshire and Oregon – have chosen not to impose a general sales or use tax at all. Other states have elected to tax not only sales or rentals of tangible personal property, but also virtually every type of business transaction, including services. Other states fall somewhere in the middle. This white paper reviews software and information services purchases.
Recent NLRB memo proves common sense has won again. At least for now. The National Labor Relations Board released a memorandum regarding “Guidance on Handbook Rules Post-Boeing.” While the absence of consistency may be discouraging for corporations, this time around there is some good news in that common sense has appeared to be the victor. This June 2018 memo devotes a new standard to different topics frequently addressed in handbooks or other company policies. This white paper reviews this new guidance and defines three categories of rules.
In a tight talent market where employees have choices about where they commit their time and talent, variable pay is frequently used as a retention, recruitment, and motivation tool. PayScale’s 2018 Compensation Best Practices Report (CBPR) reveals that nearly three-quarters of organizations give some type of variable pay. At a time when increase budgets are tight, organizations are starting to shift their rewards towards variable pay over fixed costs (base salary). Doing so allows them to really shell out the cash for their highest performers, but only if they use the right kinds of variable pay. Download this whitepaper and learn: Variable Pay Types and Options Who Gets It and Why? How To Create a Variable Pay Plan
In today’s highly competitive labor market, it’s not enough to just be competitive internally, you need to be competitive in your market so that you can attract and retain talented employees. Download this eBook and find out how a market-based approach, balanced with internal alignment, will enable more reliable pay grades. Download this eBook and learn: Why market pricing is the most effective approach to job evaluation The smart alternative to traditional compensation consultants How to address the issue of using aged data
The reason behind most bonuses is to share the wealth, however the same bonus can come with consequences. Employees receive bonuses for many reasons beyond the employer simply wanting to reward for a job well done. Employers are able to provide this extra compensation without having to address wage increase benefits. However, there can be some down sides to giving bonuses to employees. This white paper reviews non-discretionary and discretionary bonuses, as well as gifting.
Accounting complexities bode dangerous for foreign investors. Prior to 2017, foreign investors used a 2-tier investment approach for US source assets. They would obtain a single member US LLC, which invested as a 25% foreign shareholder of a US corporation which made US investments to purchase US assets. This white paper reviews how investors were able to hide their ownership and the tax compliance penalties involved.
It's never too earlier to start planning for the holidays. Most employers celebrate the holidays by throwing a party for their employees. It creates a positive feeling among the team and can connect colleagues that may not get to interact with their day-to-day duties. While the idea of having a party always has the best intentions, a quick search online can show how things can take a quick turn for the worst … all captured on social media. This white paper reviews some precautions that employers can take to save the company from a social media headache at the holidays.