Stay Interviews: A Guide to Retention
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Learn how to conduct stay interviews and keep your most talented employees.As many organizations resume work after a global pandemic has raged, employers find that they are in a war for talent and must find creative ways to attract talented people and retain those people. If leaders do not take steps to identify what attracts and keeps people in their organizations, they will find themselves outclassed by other organizations that pay more, provide better benefits, or otherwise treat people better. This topic will help employers understand what stay interviews are, how they differ from exit interviews, and how stay interviews may be used in combination with other approaches to enhance the likelihood that people will stay in organizations. This information is critical for employers so they can build a climate that will attract and keep talented, productive people.
AuthorsWilliam J. Rothwell, Ph.D., SPHR, SHRM-SCP, CPLP Fellow, Rothwell & Associates, Inc.
What Are Stay Interviews, and What Is the Business Case for Using Them?
• Define Stay Interview
• Explain Why Stay Interviews Are Useful
• Describe Why Stay Interviews Are Needed Now
How Are Stay Interviews Planned and Conducted?
• Planning the Stay Interview
• Conducting the Stay Interview
• Variations of Traditional Approaches to Stay Interviews - Other Ways to Plan and Conduct Them
How Can Stay Interviews Go Beyond Exit Interviews to Provide More Useful Information to Make an Employer a Wonderful Place to Work?
• Relating Stay Interviews and Exit Interviews
• Improving Exit Interviews
• Why Stay and Exit Interviews Should Both Be Used
How Can Stay Interviews Pinpoint Employment Brand and Be Made Part of a Retention Strategy?
• What Is an Employment Brand?
• How Do Stay Interviews Relate to Employment Brand?
• What Is Retention Strategy, and How Does the Stay Interview Fit in?
What Is the Future of the Stay Interview?
• The Future of Stay Interviews
• Identifying Typical Problems With Stay Interviews - and How to Overcome Those Problems