Evaluating the Effectiveness of Your Training Program

• Overview

Learn why effective training programs are worth the investment and how to evaluate a training program to make sure it accelerates new hires performance and engagement.

Managers often question what benefits the organization gained from training and worry that money invested in training was wasted. Training is often the first thing cut when the business cycle goes south, and managers often worry that employees will take company investments in training and leverage those investments into better paying jobs with other organizations (including competitors). This information will help those responsible for training to make the business case for evaluating it and review common and new ways to think about training evaluation.

Authors

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, CPLP Fellow, Rothwell & Associates, Inc

Agenda

Defining Training Evaluation

• Explaining What Training Evaluation Is and What It Is Not

• Placing Training Evaluation Within the Broader Context of Training Design

• Making the Business Case for Training Evaluation and Overcoming Common Objections to It

Evaluating Training

• Conceptualizing Approaches to Training Evaluation: Levels of Evaluation and Evaluation Issues

• Conceptualizing Why to Evaluate

• Conceptualizing Who to Evaluate and Who Wants the Evaluation

• Conceptualizing What to Evaluate

• Conceptualizing When to Evaluate

• Conceptualizing Where to Evaluate

• Conceptualizing How to Evaluate

• Conceptualizing How Much to Spend on Evaluation

• New Thinking in Training Evaluation