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Complying with ADA Accommodation Requests

OnDemand Webinar (86 minutes)

Learn how to identify qualified disabilities, how to handle accommodation requests, and what to do when those requests are unreasonable while still being compliant.There is no one-size-fits-all solution when it comes to handling reasonable accommodation requests. That is the beauty - and the challenge - of the Americans with Disabilities Act (ADA). This challenge, however, can leave even the savviest of HR professionals uncertain and hesitant when it comes to complying with the ADA's accommodations requirements. Uncertainty or inaction can put your company at risk. This content covers the who, what, when, where, why and how of the ADA. It helps the persons responsible for complying with ADA accommodation requests to understand how first to recognize a request and then how to analyze and make a determination that complies with the law. This information is important for employers to gain the critical knowledge needed to address this key component of the equal employment opportunity mandate.


Lisa Y. Godwin, Esq., MBA, SHRM-SCP, Powerhouse HR Consulting, LLC


Foundational ADA Concepts

• The Why - Purpose of the ADA/ADAAA

• The Who - Who Is a Qualified Individual With a Disability

The What: Recognizing a Reasonable Accommodation Request

• When: Situations That May Give Rise to a Request

The How: Handling Reasonable Accommodation Requests

• Mapping out the Interactive Process

• Attendance and Absence Issues

- When Is Attendance an Essential Function?

- Handling Requests That Impact Attendance (Leave, Telecommuting, Reduced Schedule, Etc.)

• Where: To Go for Assistance

Key Takeaways

• Missteps to Avoid

• Practical Tips to Assist