Communication for HR Professionals
1 hour 5 minutes
Understand the concept of emotional intelligence and how it plays a part in understanding communication styles.
It is important in today’s work environment to ensure that HR professionals understand how to communicate with employees. Many times, an HR professional has to deliver news that is not always positive. They must be able to do this to ensure the employee understands what is being communicated, such as disciplinary action, layoff, or performance expectations. This presentation will help the HR professionals understand the concept of emotional intelligence and how that plays a part in understanding communication styles. Also, you will be able to define nonverbal communication and describe its importance in an HR communication setting.
• You will be able to define HR communication styles.
• You will be able to describe which style you use as an HR professional and why it is important to understand this style.
• You will be able to explain the ways to promote two-way conversations.
• You will be able to identify legal implications in communications.
To register for this live webinar please dial 866-411-6211.