Understanding the Americans with Disabilities Act (ADA) Interactive Process
1 hour 5 minutes
Learn how to handle the interactive process and other relevant aspects of accommodation requests.
Whether an employee voluntarily submits an accommodation request, or an employer is notified of a potential reason for an accommodation under the ADA, employers need to know how to handle this process. Are you familiar with the interactive process? Are your policies up to date and in compliance with the ADA and other relevant laws? Gain tips on how to effectively handle the interactive process and other relevant aspects of accommodation requests. You will learn about undue hardship, confidentiality requirements, and common mistakes to avoid during the process.
• You will be able to describe the interactive process.
• You will be able to identify reasonable accommodations for disabilities.
• You will be able to review special considerations in disability cases.
• You will be able to explain best practices and mistakes to avoid.