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Introduction |
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- What Is an Exit Interview?
- Why Do Exit Interviews?
- What Can Be Gained by Doing Exit Interviews?
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Are Exit Interviews a Good Idea? |
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- Why Do Exit Interviews at All?
- What Are the Advantages?
- What Are the Disadvantages?
- Are There Legal Ramifications?
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Who in the Organization Should Conduct Exit Interviews? |
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- Internal Exit Interviews
- External Exit Interviews
- Online or Emailed or Virtual Exit Interviews, Surveys and Questionnaires
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The Art of the Exit Interview |
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- The Art of an Interview - Are Exit Interviews Different Than Other Kinds of Interviews?
- What Skills Are Needed to Conduct Exit Interviews?
- How Can We Avoid Interview Biases?
- Building Trust, Even Though the Person Is Leaving
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Format and Questions of an Exit Interview |
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- Best Place and Time for an Exit Interview
- Format That Fits for Your Company
- Questions You Should Ask
- Questions You Shouldn't Ask
- Questions to Ask to Find out What You Want to Know
- Ok, Now What? What Do You Do With the Results?
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Data Collection and Compilation |
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- Objective and Subjective Observations
- Analytical Data Collection
- Who Do You Report the Result to?
- How Will Your Organization Use the Information Gained?
- Using the Information to Train and Educate Management
- Using the Information to Train and Educate Employees
- Using the Information to Make Overall Improvements to Policies and Company Culture
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