To register for this live webinar please dial 866-411-6211.


Sponsored by Lorman Education
Only registered attendee will receive continuing education credit.
Product ID: 408265
Credit & Course Provided by:

Understanding the Difference Between a Serious Complaint and Employee Drama

Live Webinar
September 20, 2021
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour 30 minutes
What Is the Complaint About?
  • What Are the Allegations Raised by the Employee?
  • Serious Allegations That Involve Legal or Ethical Issues – How to Identify
  • Minor Allegations – How to Identify
How Has Your Organization Handled Similar Employee Complaints?
  • Did You Investigate Similar Allegations in the Past?
  • Do You Have a Protocol in Place?
  • Maintain Records
Does the Allegation Demonstrate a Pattern?
  • Review Records of Past Complaints
  • Are There Similar Complaints About the Same Issue or by the Same Employee?
  • Look for Repeated Issues as They Could Be Red Flags
Does the Complaint Involve Multiple Employees?
  • Is the Complaint About Co-Workers?
  • What Do Such Complaints Suggest?
  • Are Interviews Required
Investigation Protocols
  • Who, What, When, Where, How?
  • Documentation
  • Conclusions


To register for this live webinar please dial 866-411-6211.