HR's Guide to Detecting Lies and Deception
1 hour 30 minutes
Learn tips and tactics that can help determine whether someone is lying or telling the truth in the employment context and beyond.
Human resources professionals frequently assess truthfulness in the workplace. Making accurate and timely credibility determinations is an essential skill, but how can they be certain someone is being truthful? The task can be daunting. However, there are techniques that can make the job easier; proven tips and tricks borrowed from another profession – the professional intelligence officer.
Throughout history, countries have relied on spies and espionage to seek out the truth regarding their adversaries. While there are ethical, legal, and practical considerations that prevent employers from developing their own spy networks in the workplace, there is no reason why they cannot borrow, and learn from, some of the other tools that spy handlers around the world have used to assess truthfulness. This topic does just that – outlining tips and tactics that can help determine whether someone is lying or telling the truth in the employment context and beyond. The information consists of an initial discussion to communicate the basic material and emphasize and/or illustrate key points. The initial presentation of the substantive content is followed by scenarios to apply the concepts reviewed in the first part. Through the scenarios, you will have an opportunity to apply the concepts and develop practical skills in deceit detection.
• You will be able to define deception.
• You will be able to recognize the basic signs of deception, including simple clues that may indicate that someone is being untruthful.
• You will be able to review the different methods of detecting deception.
• You will be able to discuss practical skills for detecting deceit when gathering information during employee interviews or in other fact gathering settings.