Workers' Compensation Metrics: Assessing and Reporting on the Success of Your Program
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Learn how to create a tailored reporting program that provides you with the answers you need.Employers struggle with finding a way to measure the effectiveness of their occupational health programs and crafting reporting packages that are relevant and action-focused. Often data is difficult to collect, or overwhelmingly detailed. Vendor-supplied reports are generally focused on tactics, not strategic outcomes. This leaves many employers unable to answer some of the most critical risk management and fundamental program performance questions. This topic will provide detailed analysis of what constitutes a successful worker's compensation program. Each of the essential elements of successful workers' compensation programs will be presented in detail. Finally, there will be an exploration of how to apply these concepts of items such as scorecards, dashboards and outcome-focused reporting in your own claims management programs. You will learn how taking a stewardship approach to your program when all elements are functioning in an optimal environment when processes have improved and function in a dynamic environment.
Sandy C. Fralich, JWF Specialty
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