Overview
Most employers are always looking for ways to improve employee relations, attract new employees and retain the ones they have. But how do you know what to do to improve if you don’t know what employees are looking for or why they are leaving?
Implemented properly, a good exit interview program can provide an employer with a host of valuable information that can be used to improve its employee relations and HR function. Why are employees leaving? Is there a problem with a particular department, supervisor or program that is driving employees away? Are there hidden problems or legal issues that current employees are reluctant to address? What attracted employees to the company in the first place?
This OnDemand Webinar will discuss some of the most common goals of an exit interview program, as well as common program design and logistics issues. We will also spend time discussing what to do with the information gathered in the exit interview process to ensure you get the most value from your program.
Authors
David Flotten, J.D., SPHR, Associated Financial Group, LLC
Self Study Credit - OnDemand Webinar
| HRPD | 0.5 | | |
| HR Certification Institute | 1.5 | | |
| CLE | 1.5 | AZ, CA, ME, MS, NV, PA, WA, WI | |
| CLE | 2 | CO | |
Agenda
- What Is an Exit Interview and Why Do One?
- Identifying Reasons for Turnover
- Ideas to Become a Better Employer
- Uncovering Hidden Employee Relations Problems and Legal Issues
- Exit Interview Program Design and Logistics
- Who to Interview - Resignations, Terminations, Layoffs
- When to Conduct the Interview
- Paper, Electronic or Face-to-Face
- Confidentiality Issues
- Designing Exit Interview Questions
- Ideas for Increasing Participation
- Now What? Reporting and Using the Data
- What to Report
- Identifying and Addressing Trends
- Problems and Legal Issues
